101-Night Trial Policy
We provide to all our customers a complimentary 101-Night Sleep Trial, and that is because we are highly confident that our sleep system will be the best you have ever tried. So, you can order it worry-free and, if for some reason you do not believe the Tender Sleep Mattress has provided you with the best restful sleep of your life, our Bed Time Specialists will work with you to donate that mattress to a local charity and provide you a full refund! You can try your new mattress in the comfort of your home for 101 nights from the day you receive it. This post-purchase, risk-free 101-night trial serves as our return policy. If you decide your Tender Sleep mattress is not for you, we will send a courier over to remove the product from your home and either donate it to a local charity or have it recycled. Your original form of payment will be 100 percent refunded. If a pickup of your Tender Sleep mattress is necessary, we will cover the related charges. Please note that, in all cases, the original receipt showing proof of purchase may be required to take advantage of the 101-Night Trial Policy. This policy is limited to one return per household per year, and it must be exercised directly with Tender Sleep no later than the 101st day following delivery of the Product for which you want a refund. The 101-Night Trial Policy thus only applies during the period in which the Product is owned and controlled by the original purchaser of that Product. PLEASE RETAIN YOUR PURCHASE RECEIPT SO THAT YOU CAN PRESENT IT TO US IF NECESSARY.